Fire Protection - Page 3 Of 3 - Materials Direct Staging

11:33 03 Jan 25

I have been searching for a company to help me out with a complex heat transfer material and I cannot recommend Materials Direct enough.

Greg Wiegand

18:37 04 Nov 24

Amazingly fast and accurate service

L Ly

11:04 01 Nov 24

⭐☆☆☆☆

I am beyond disappointed with the lack of transparency and poor service from Materials Direct. I placed an order in October 2024 and only received two of the smaller items. The rest were refunded, yet I was still charged more than the original delivery cost of £77.50 – even though the larger items justifying that cost were not delivered. Shockingly, the delivery charge was greater than the value of the items I actually received.

There is a complete lack of clear terms and conditions addressing delivery charges in cases of partial fulfillment, which leaves customers like me paying excessive fees with no justification. This experience was frustrating and inconvenient, and I expected far better service and transparency from a company of this scale. Materials Direct needs to review its policies and ensure customers aren’t unfairly charged in cases where orders are not fully delivered.

Martin Umney

18:26 11 Jul 24

Materials direct wwre very helpful and prompt with the deliveries.
I will be using again

Katie Harper-Penman

10:19 22 Nov 23

Quick service

James Spadavecchia

15:41 10 Aug 23

Excellent service and a great range of products

Suditu Vasile

05:17 31 Jul 23

Karen Giles

16:12 02 Jul 23

Really good quality parts, great price and arrived early, couldn't ask for more.

Ross Gentry

09:40 22 Nov 22

Great to find a fast and competitively priced UK company, who can support all scales of product development.

Lukasz L

08:58 15 Nov 22

Amazing quality products perfectly cut to size. Express delivery (a bit expensive but on time )

Andreas Hug

12:16 11 Aug 22

Perfect quality, perfect package! AAA! Many thanks!

Morten Groenberg

11:15 18 Jul 22

Good service, fast response

Ren Ma

08:02 13 Sep 21

Excellent professional service

Thank you so much!

Marien CHEVENNEMENT

15:25 05 Feb 20

very fast reply, very good order following and delvery in 24H. to recap a verry good experience with Materials Direct for a verry urgent need. I recommand a lot

Kiran Rabadiya

11:59 11 Sep 19

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