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Reviews

Materials Direct
4.7
Based on 16 reviews
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Ben Horton
11:33 03 Jan 25
I have been searching for a company to help me out with a complex heat transfer material and I cannot recommend Materials Direct enough.
Greg Wiegand
18:37 04 Nov 24
Amazingly fast and accurate service
L Ly
11:04 01 Nov 24
⭐☆☆☆☆

I am beyond disappointed with the lack of transparency and poor service from Materials Direct. I placed an order in October 2024 and only received two of the smaller items. The rest were refunded, yet I was still charged more than the original delivery cost of £77.50 – even though the larger items justifying that cost were not delivered. Shockingly, the delivery charge was greater than the value of the items I actually received.

There is a complete lack of clear terms and conditions addressing delivery charges in cases of partial fulfillment, which leaves customers like me paying excessive fees with no justification. This experience was frustrating and inconvenient, and I expected far better service and transparency from a company of this scale. Materials Direct needs to review its policies and ensure customers aren’t unfairly charged in cases where orders are not fully delivered.
Martin Umney
18:26 11 Jul 24
Materials direct wwre very helpful and prompt with the deliveries.
I will be using again
Katie Harper-Penman
10:19 22 Nov 23
Quick service
James Spadavecchia
15:41 10 Aug 23
Excellent service and a great range of products
Suditu Vasile
05:17 31 Jul 23
Karen Giles
16:12 02 Jul 23
Really good quality parts, great price and arrived early, couldn't ask for more.
Ross Gentry
09:40 22 Nov 22
Great to find a fast and competitively priced UK company, who can support all scales of product development.
Lukasz L
08:58 15 Nov 22
Amazing quality products perfectly cut to size. Express delivery (a bit expensive but on time )
Andreas Hug
12:16 11 Aug 22
Perfect quality, perfect package! AAA! Many thanks!
Morten Groenberg
11:15 18 Jul 22
Good service, fast response
Ren Ma
08:02 13 Sep 21
Excellent professional service

Thank you so much!
Marien CHEVENNEMENT
15:25 05 Feb 20
very fast reply, very good order following and delvery in 24H. to recap a verry good experience with Materials Direct for a verry urgent need. I recommand a lot
Kiran Rabadiya
11:59 11 Sep 19
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